Carolina Yumi
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Carolina Yumi, 12+ years
Building Marketing for
Fintech, Crypto and AI.

Second marketer at Nubank, first at TrueLayer, built 0x's marketing from zero. I join teams with early product-market fit and scale the marketing: brand, positioning, go-to-market, growth. Mostly seed to Series C, across fintech, crypto, and AI, as part of the team or as an external advisor.

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Carolina Yumi headshot
Experience Nubank 0x TrueLayer
Clients Astor AI Zippi Broad

Work Experience

Here are the most relevant case studies, projects and deliverables I've had. More will be added as I curate the content.

0x ↗︎ & Matcha ↗︎

Head of Marketing · Leadership team, founder reporting line, strategic repositioning, product marketing, case studies, press
0x
PRODUCT MARKETING, POSITIONING, TEAM LEADER

Repositioning from protocol to enterprise

Led 0x's repositioning from an open-source protocol to an enterprise infrastructure company, supporting its push toward monetization. Contributed to the business's transition from $0 to $20M in annual recurring revenue, spearheading monetization in the DEX space as 0x moved to a real, revenue-generating company.

$0 → $20M in annual revenue
Team leader
Leadership team
Matcha Auto Trade Mode
PRODUCT POSITIONING, LAUNCH

Matcha Auto Trade Mode, main revenue line

Owned product marketing, copy, launch plan, and trader communications for Matcha Auto — crypto's first fee-generating swap product. The feature also gave traders professional-grade execution tools previously reserved for centralized exchanges.

~50% of total company revenue
0x scaled to ~$10M ARR
Cross-Chain API — $100m in volume
PRODUCT POSITIONING, LAUNCH

Gasless API & Cross Chain API

Positioned 0x as the strategic infrastructure partner for crypto's biggest players, leading launch marketing for the Gasless and Cross Chain APIs — letting Coinbase, Robinhood, Trust Wallet, Kraken, and others offer trading without users touching gas tokens or manual bridging.

$100M in volume within weeks of private beta
0x · Coinbase 0x powers Coinbase's onchain ecosystem 0x · Trust case study
GTM, SALES ENABLEMENT, LEAD-GENERATION

Robinhood, TrustWallet, Coinbase case studies

Shipped case studies with three of crypto's most recognizable names. The Coinbase case study became 0x's most-visited page and single most impactful piece of sales collateral, cited by nearly every new enterprise customer as a reason they integrated.

0x v2
0x v2 — built for serious onchain apps
Matcha x 0x v2 — order routing for serious pricing
PRODUCT MARKETING, POSITIONING, GTM

0x v2: Engine upgrade and repositioning campaign

Led positioning and launch for 0x v2, a major upgrade to 0x's core pricing engine. The existing customer base skewed toward long-tail, single-dev integrators who didn't drive meaningful revenue. The challenge was reaching larger crypto teams without alienating the developers. The answer was stretching the audience one step up the stack: "built for serious onchain businesses," framing the release as infrastructure maturing past meme-apps into a more mature phase for the crypto industry, with 0x leading this evolution.

+$1B in volume during private beta
Best price 98% of trades >$1M
+16% large volume traders on Matcha in 45 days
0x for Wallets solution page Trust Wallet case study Coinbase case study
GTM, ENTERPRISE POSITIONING, SALES ENABLEMENT

0x for Wallets: Vertical-specific GTM for Enterprise

Built the vertical GTM strategy for 0x's Wallets segment, one of the first structured attempts to market by buyer type rather than by product. Defined the audience (wallet teams at scale), identified pain points (speed, quote accuracy, reputational risk, not pricing itself), and built the content layer around that: solution page, messaging framework, and the Trust Wallet case study anchoring the proof section.

0x wins 60%+ of trades in the $5K–$1M trade range
Complex Tokens: 2.5% revert rate vs 30% industry
10M+ wallet users served
0x and Matcha event stickers
EVENTS, COMMUNITY, BUSINESS DEVELOPMENT, BRAND

Events

Repeatedly ran the brand with the highest impressions and lowest relative cost versus fair sponsors, across crypto's biggest events — Token2049, ETHDenver, EthCC, Solana Breakpoint, Devcon. At one conference, a single whale acquisition made the entire sponsorship net-ROI-positive within a week.

$60K captured from a single whale at Token SG 2024
0x press quotes
PRESS, CRISIS COMMS

Press

Secured every piece of 0x and Matcha press coverage across this period without an agency — spanning the Gasless API launch, Cross-Chain API GA, the Flood acquisition, and a Chopping Block podcast appearance with co-founder Will Warren on the CFTC settlement.

Nubank ↗︎

2nd marketing hire · marketing leadership, social, launches, content, LatAm expansion
Nubank card being handed between hands Nubank customer growth chart, 0.5M to 65.3M customers 2014-2022 Nubank team at mural
MARKETING LEADERSHIP, HYPERGROWTH, TEAM LEADER

2nd Marketing hire, right-hand to founder

Hired as Nubank's #2 marketing employee, reporting directly to co-founder Cristina Junqueira — later named to Fortune's 40 Under 40. Over four years I grew alongside the company's hypergrowth, staying her right hand and often representing her at events and meetings.

60x customer growth (400K → 25M customers)
#2 marketer, left with a 125-person in-house team
Employee ~235, left at 1,500+ employees
Nubank ↗︎
NuConta launch Nubank Live crowd
Nubank Live event graphic
PRODUCT LAUNCH

NuConta, first product extension launch

Drove the launch of NuConta, Nubank's first product beyond the credit card and the moment the company began its shift from credit company to full bank. The launch event, NubankLive, drew 400K live viewers and 100K waitlist signups within 24 hours — a milestone still referenced internally today.

Thousands of live viewers
100K waitlist signups in 24 hours
Nubank referral illustration: people waiting in a bank line In-app referral screens: 105 amigos já usaram sua indicação
GROWTH, APP REFERRALS, PRODUCT MARKETING

Referral curve as Organic Growth Matured

Nubank's growth was 80% organic word of mouth for years. As our ICP saturated, referrals slowed: people were running out of friends who weren't already customers. I joined a small cross-functional task force to hold that curve while broader audience expansion efforts ramped up.

Two data insights shaped the approach: referrals happened early in the customer lifecycle, and in person. We built push notifications timed to those moments and redesigned the referral flow around an emotional hook: "rescue your friends from the bank lines."

We also held a line of not paying for referrals (while Revolut was paying up to $50 per referral) based on Dan Ariely's Predictably Irrational ↗︎. Pricing it would move referrals from a social behaviour into a market behaviour, and that is a line you cannot cross back. The project was successful in holding the referral curve for longer.

80% of referrals within 14 days of activation
Peak times: weekday lunches, weekend dinners
Average +2 referral growth per customer
Illustration by Cezar Berje ↗︎, motion by Everton Guilherme ↗︎
Nubank social media leadership
SOCIAL, BRAND, GROWTH, TEAM LEADER

Social Media Team Leader

Took over social when Instagram sat at 300–400K followers, growing it past 2M in 18 months while scaling LinkedIn from the low thousands to hundreds of thousands. Led a team of 30 and won Best Social Media in LatAm from Social Bakers. My team was comprised of creatives and customer experience.

A fantástica fábrica de roxinhos Purple Nubank cards on the factory line
BRAND, SOCIAL MEDIA, CREATIVE STRATEGY

ASMR for a Bank: Inside the Nubank card factory

Nubank's Social Media is different from other banks. The challenge was making it flow naturally onto a feed. At the time ASMR was trending. What does ASMR look like when your product is credit wrapped in a piece of plastic?

I conceived and led the project: a small crew flown to Gemalto card factory, capturing process shots that told the story without exposing trade secrets. Low cost, high creative risk, content to be reused to years in all formats and channels. It became one of Nubank's most iconic content pieces, used across social, press, and TV for years afterward.

~$800 to fly 5 people from São Paulo to Curitiba
3.4M organic views on YouTube alone, to date
Estimated CPM: ~$0.24 vs Brazil Finance CPM ~$4.50
The Future is Purple campaign
The Future is Purple t-shirt
EMPLOYER BRANDING, CRISIS COMMS

"The Future is Purple" company motto started as a crisis campaign

What began as an employer branding initiative I ran solo became Nubank's rallying cry in December 2016, when Brazil's Central Bank floated slashing merchant payment terms in a change that could've killed every challenger bank. I mobilized employees and turned customers into political advocates; the Central Bank backed down within days.

30+ major press articles ran in under 48 hours
10K+ customers signed a petition
Nubank inbound content
CONTENT, GROWTH, TEAM LEADER

Inbound content, from zero to team

Built Nubank's content function from scratch, expanding beyond blog and inbound into video and product education. Grew organic content to 700K monthly views and a newsletter to 350–400K subscribers within a year, building brand awareness and financial education at scale.

0 → 700K monthly views in 1 year
Newsletter from 0 → 400K subscribers
Top 2# financial publisher in Brazil
Nubank Guinness World Record certificate ceremony Redesigned Nubank card
SOCIAL, BRAND, GROWTH

Guinness World Record for new card design

When Nubank unveiled its redesigned card, our creative director's idea was to make people look at it the way they'd look at a new iPhone, not banking hardware. I led the campaign on social, driving the largest simultaneous unboxing event on record.

TrueLayer ↗︎

1st marketing hire · website, product marketing, EU expansion
TrueLayer
PRODUCT MARKETING, BRAND

Website relaunch & product marketing repositioning

Relaunched the site alongside the Head of Marketing, shifting it from a technical, developer-facing open banking resource into one that made business ROI and use cases tangible — critical in a nascent category where most buyers didn't yet understand the technology.

TrueLayer now runs on $24.9M ARR (company today)
Share of checkout Rocket Launch — how can we increase payments volume quickly We're competing with tough alternatives
CUSTOMER MARKETING

Increasing volume through Product Marketing

Ran value-added product marketing consulting across TrueLayer's fintech, gaming, and ecommerce customers, translating open banking capability into commercial use cases — laying groundwork for pay-by-bank to become a major UK checkout payment method.

40%+ of UK open banking payments (company today)
~50% of UK Pay by Bank (company today)

Client / Advising Work

Astor AI

Astor AI ↗︎

Ongoing
Seed
AI-powered investment platform. $5M Seed led by Monashees, Y Combinator-backed.

Astor AI came to me with strong technical founders but no marketing function in the room. I helped them identify where to focus early, designed guerrilla growth tactics with high ROI, and brought in a trusted network to execute.

"We're technical founders, strong on the product side but without a marketing instinct in the room. We're finding great value from her expertise and she helps us cut many corners. Carol pushed us toward a few high-ROI bets that paid off quickly and brought us a network of people we could actually trust to execute. Still ongoing."
— Bruno Koba, Co-founder, Astor AI
Clarity Compounds — Astor brand poster Astor app screen
Zippi

Zippi ↗︎

Company has raised $42M+ since
Series B
Brazilian fintech, working capital for micro-entrepreneurs. YC S19, Tiger Global-backed.

Zippi had strong product-market fit but needed to sharpen how they talked about it externally. I came in as a strategic advisor to help rethink their positioning, rebuild the website, and build out their design function, from sourcing candidates to running the hiring process. The designer I brought in as a contractor eventually became a full-time employee. Beyond the hands-on work, I acted as a senior marketing sounding board for the founders and marketing team, pressure-testing decisions.

"We had a marketing team but no one who'd been through the scaling phase before. Carol helped us rethink how we were positioning the product, rebuilt the website, and found us a full-stack designer who ended up joining full-time. Beyond the deliverables, having her as a thinking partner made a real difference."
— André Bernardes, Founder, Zippi
Zippi brand cards
Broad

Broad ↗︎

2 years advisory
Seed
UK-based fintech, multi-currency account and card for Brazilians. Y Combinator-backed.

Broad wanted senior-level marketing input while staying lean. I served as marketing advisor for two years — shaping brand strategy and identity, and translating that into the website, social, newsletter, and broader comms. I also sourced content and design talent from my network and worked hands-on with the team through pre-launch and launch, drawing on experience scaling some of the fastest-growing fintechs in Brazil and Europe.

"As we were preparing Broad for launch, we wanted to draw on the perspective of someone who had helped scale fintech brands before. Carol brought thoughtful support across brand and communications over two years. She was a valuable partner throughout that period."
— Marcos Pileggi Filho, Founder, Broad
Broad card terminal Broad app on phone

Consulting Engagement Options

I take on a small number of clients at a time so the work is actually meaningful.

Advisory retainer
Broad Astor AI

Ongoing monthly support: a call, async input, hands-on reviews. Best when there's no marketer in the room yet.

Scoped project
Zippi

Fixed deliverable, fixed timeline: positioning, GTM, brand, or a website. We scope it together up front.

Intro call
Free

Not sure yet? Start here: a free 30-minute call to talk it through, no commitment.

Get in touch →
01
Context

Share what you've got: product, goals, metrics we're moving, ICP, what's worked so far, hypotheses. None yet? We build them together.

02
Diagnosis

What's working, what's not, what I'd fix first.

03
Scope

I suggest priorities, we agree on scope.

04
Action

We start, either I execute or work alongside your team.

About

I'm Carolina Yumi, Brazilian, with Japanese and Italian roots. I've lived in Brazil, the US, New Zealand, the UK, France and Switzerland, which has given me a genuine feel for how markets, audiences, and cultures differ, and how to build marketing that travels.

I've spent my career at the frontier of financial technology, always joining early and building from scratch. What I love most about advisory work is staying close to the market across multiple products and challenges at once, and being able to help earlier stage teams avoid pitfalls and take the fast-track to the results they want. It helps when someone has gone through it before!

Those who work with me describe it as: I'm direct, I move fast, I think holistically but can zoom into executional details, and I care about getting the strategy right before spending money on tactics.

Insights and Media

Writing

In the Media

Contact me

Contact me to find out how I can help your company improve its marketing. Open to full-time, part-time and advising contracts.

Tell me what you're working on.

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